Letter to the Editor: National Volunteer Services Week
April 17, 2009
National Volunteer Services Week is April 20 - April 25, and a wonderful opportunity to thank all the volunteers for their commitment and dedication helping Valley West Community Hospital run smoothly with helping hands and friendly faces throughout the hospital. Volunteers at Valley West are special people who give their time and talents to a cause they very much believe in. I am grateful to be a part of such a warm and caring group.
In 2008, 65 in-service volunteers donated 8,500 hours helping in the following departments: Medical Records, Gift Shop, Patient Registration, Outpatient Surgery and the Emergency Room. In addition, volunteers also staff the Blood Pressure Clinic every Wednesday, sort and distribute the mail, perform clerical duties as requested, and serve as hostesses for the monthly Immunization Clinic and Blood Drive.
Auxiliary members also donate their time crocheting baby hats and afghans given to babies born at Valley West. Auxilians also represent the hospital by volunteering at the Wellness Fair in July, the hospital booth at the Sandwich Fair, and donating many hours at our fund raising events which include the Wine Tasting Social in the fall and the Holiday Treasures Bazaar in December.
Every day, our Patient Registration volunteers escort visitors and patients coming to Valley West for the first time. They are very appreciative, as reflected in our Press Ganey surveys: we have scored over 95% for the last three quarters on “Helpfulness of Volunteers.”
I am extremely proud of the job that the volunteers do every day to serve our patients and visitors. What a difference you’ve all made, thank you for volunteering. The Volunteers will be honored at the Auxiliary luncheon on May 21, at the Congregational Church in Somonauk. Special recognition will be given to have given over 200 hours in 2008.
Volunteer Services Coordinator
Valley West Community Hospital